Introduction
Convi: AI Commerce as a Service
Convi is an AI-powered commerce suite designed to unify customer touchpoints for Shopify merchants, boosting sales and improving efficiency.
Core Problem Addressed: Convi tackles the challenges of disconnected analytics, manual support chaos, and fragmented customer interactions. Merchants struggle with data spread across multiple systems, resulting in a lack of insights and difficulties in maximizing revenue.
Key Features & Functionality:
- Sales Assistant: Convi utilizes smart, real-time product nudges to drive more checkouts and boost Average Order Value (AOV).
- Support Assistant: The platform resolves 95% of tickets instantly via AI-powered chat automation, significantly reducing support burden.
- Chat Intelligence: Convi uncovers hidden revenue blockers and insights by analyzing customer behavior at scale, identifying why customers don’t convert.
- GPT-Powered Search: Shoppers can instantly find the right products using Convi's AI-driven search functionality.
- Continuous Feedback Loop: Convi learns and adapts to your store’s specifics, continuously improving response quality through feedback from customer interactions.
How Convi Works:
Convi transforms fragmented customer touchpoints into a single, intelligent growth engine. It monitors automation, support load, and Return on Investment (ROI) through a centralized dashboard. The AI adapts to your store, learning from chats, feedback, and your existing tools.
Key Benefits:
- 98% Client Success Rate: Merchants experience real gains in AOV, conversion rates, and support efficiency.
- Faster Launches: Merchants can launch smarter commerce in hours – not weeks.
- Measurable ROI: Convi provides insights to optimize your strategy and demonstrate tangible results.
Core Technology:
Convi's AI adapts to your store, continually learning from customer interactions and feedback. It is built around a continuous feedback loop ensuring optimal performance and adaptation to your specific needs.
Support & Integration:
Convi offers a Shopify-Native integration and provides a comprehensive dashboard for monitoring performance and managing your account.
